[{"data":1,"prerenderedAt":292},["ShallowReactive",2],{"page:en:lieferando-alternative":3},{"id":4,"title":5,"body":6,"cta":258,"dateModified":261,"datePublished":261,"description":262,"extension":263,"faq":264,"headline":280,"intro":281,"meta":282,"navigation":283,"ogImage":284,"path":285,"robots":284,"schemaOrg":284,"seo":286,"sitemap":287,"stem":290,"__hash__":291},"pages_en\u002Flieferando-alternative.md","Lieferando alternative: what your own ordering system can do and what it cannot",{"type":7,"value":8,"toc":249},"minimark",[9,14,18,22,174,177,181,204,208,228,232,235],[10,11,13],"h2",{"id":12},"first-things-first-shopbite-does-not-replace-lieferando","First things first: ShopBite does not replace Lieferando",[15,16,17],"p",{},"Lieferando, Wolt and Uber Eats are marketplaces. They bring reach, new customers and in part their own drivers, and they take a share of every order for it. ShopBite is an ordering system for your own website. It brings no reach, but it costs nothing per order. One does not replace the other. The question is what share of your orders comes from regulars who know you anyway. For that share you pay commission on the platform that you would not have to pay.",[10,19,21],{"id":20},"the-comparison","The comparison",[23,24,25,46],"table",{},[26,27,28],"thead",{},[29,30,31,34,37,40,43],"tr",{},[32,33],"th",{},[32,35,36],{},"Lieferando",[32,38,39],{},"Wolt",[32,41,42],{},"Uber Eats",[32,44,45],{},"Own shop with ShopBite",[47,48,49,67,83,99,114,129,145,159],"tbody",{},[29,50,51,55,58,61,64],{},[52,53,54],"td",{},"Commission per order",[52,56,57],{},"around 13% with own delivery, around 30% with Lieferando drivers",[52,59,60],{},"around 30% with Wolt drivers",[52,62,63],{},"up to around 30%",[52,65,66],{},"none",[29,68,69,72,75,78,80],{},[52,70,71],{},"Reach and new customers",[52,73,74],{},"high, largest platform in Germany",[52,76,77],{},"medium, large cities",[52,79,77],{},[52,81,82],{},"none, you bring the customers",[29,84,85,88,91,94,96],{},[52,86,87],{},"Drivers",[52,89,90],{},"optional",[52,92,93],{},"yes",[52,95,93],{},[52,97,98],{},"no, own delivery or pickup",[29,100,101,104,107,110,112],{},[52,102,103],{},"Own domain and branding",[52,105,106],{},"no, subpage on the platform",[52,108,109],{},"no",[52,111,109],{},[52,113,93],{},[29,115,116,119,122,124,126],{},[52,117,118],{},"Customer data",[52,120,121],{},"stays with the platform",[52,123,121],{},[52,125,121],{},[52,127,128],{},"stays with you",[29,130,131,134,137,140,142],{},[52,132,133],{},"Running costs",[52,135,136],{},"commission, fees depending on contract",[52,138,139],{},"commission",[52,141,139],{},[52,143,144],{},"server around €20 a month, payment fees only for online payment",[29,146,147,150,152,154,156],{},[52,148,149],{},"One-time costs",[52,151,66],{},[52,153,66],{},[52,155,66],{},[52,157,158],{},"€0 self-hosted, from €4,999 plus VAT with setup by us",[29,160,161,164,167,169,171],{},[52,162,163],{},"Contract lock-in",[52,165,166],{},"per contract",[52,168,166],{},[52,170,166],{},[52,172,173],{},"none, open source under MIT license",[15,175,176],{},"Platform commission rates come from their public information as of September 2026 and differ by contract and city. The rate in your contract is what counts.",[10,178,180],{"id":179},"who-benefits-from-an-own-shop","Who benefits from an own shop",[182,183,184,192,198],"ul",{},[185,186,187,191],"li",{},[188,189,190],"strong",{},"Restaurants with regulars."," If a large share of your orders comes from people who know you, you pay commission on those orders for nothing. At our first customer, 71 percent of all online orders are repeat orders.",[185,193,194,197],{},[188,195,196],{},"Restaurants with own delivery or pickup."," If you drive yourself anyway, all you need from the platform is visibility.",[185,199,200,203],{},[188,201,202],{},"Restaurants whose phone is busy at peak times."," An own shop takes orders while the phone rings. Two thirds of online orders at La Fattoria arrive between 5 and 8 pm.",[10,205,207],{"id":206},"who-does-not","Who does not",[182,209,210,216,222],{},[185,211,212,215],{},[188,213,214],{},"Newly opened restaurants without regulars."," They need reach first, and reach is on the platform.",[185,217,218,221],{},[188,219,220],{},"Restaurants without own drivers that do not want to rely on pickup."," Without delivery logistics an ordering system does not help.",[185,223,224,227],{},[188,225,226],{},"Restaurants with nobody to maintain the menu."," An own shop needs someone who keeps prices and opening hours current. It takes minutes, but someone has to do it.",[10,229,231],{"id":230},"how-both-work-together","How both work together",[15,233,234],{},"Most restaurants we know run two channels: the platform for new customers and visibility, their own shop for everyone who has ordered before. The switch happens through small things. A sticker on the box with the shop address. A flyer in the bag with a discount code that only works in the own shop. The link in the Google listing pointing to the own shop instead of the platform. Whoever has ordered directly twice usually keeps ordering directly.",[15,236,237,238,243,244,248],{},"What this looks like at a real restaurant is in the ",[239,240,242],"a",{"href":241},"\u002Fen\u002Freferenzen\u002Fpizzeria-la-fattoria","case study on Pizzeria La Fattoria",". What the commission costs in your case is shown by the ",[239,245,247],{"href":246},"\u002Fen\u002Fprovisionsrechner","commission calculator",".",{"title":250,"searchDepth":251,"depth":251,"links":252},"",2,[253,254,255,256,257],{"id":12,"depth":251,"text":13},{"id":20,"depth":251,"text":21},{"id":179,"depth":251,"text":180},{"id":206,"depth":251,"text":207},{"id":230,"depth":251,"text":231},{"title":259,"description":260},"Find out whether your own shop pays off for you","In the consultation we look at your orders, not at slides. Free and without obligation.","2026-09-08","An honest comparison of Lieferando, Wolt, Uber Eats and your own ordering system with ShopBite. Commission, reach, drivers, customer data, costs.","md",[265,268,271,274,277],{"question":266,"answer":267},"Can I cancel Lieferando completely once I have ShopBite?","You can, but we rarely recommend it. Lieferando brings you new customers who do not know you yet. Your own shop brings no reach, it saves commission on the customers who want to order from you anyway. Most restaurants run both and steer regulars to their own shop.",{"question":269,"answer":270},"How high is the Lieferando commission really?","It depends on the model. If you deliver yourself it is around 13 percent according to Lieferando, if Lieferando delivers around 30 percent of the order value. Depending on your contract there are fees for online payment on top. The rates in your contract count, our calculator takes them as input.",{"question":272,"answer":273},"Where do the customers come from if not from the platform?","From you. Stickers on the pizza box, flyers in the delivery bag, the link in your Google listing, a card at the counter. At our first customer 73 percent of online orders come via a Google search for the restaurant's name and 27 percent type the address directly.",{"question":275,"answer":276},"What does an own ordering system cost in comparison?","The ShopBite software is open source and free. If you run it yourself you only pay for the server, around 20 euros a month. If we set it up for you, it is a one-time fee from 4,999 euros plus VAT, with no commission afterwards. At a 30 euro order value a platform costs you 4 to 9 euros per order, your own shop nothing.",{"question":278,"answer":279},"Do I need my own drivers?","Yes, or you offer pickup. ShopBite is an ordering system, not a delivery platform. There are no drivers you can book. If your restaurant currently delivers entirely through the platform's drivers, an ordering system alone is not the solution.","Comparison","Most people looking for a Lieferando alternative want one thing: to get rid of the commission. Your own ordering system does that, but only for the customers who actually use it. Here is what ShopBite can do, what it cannot, and who benefits from switching.",{},true,null,"\u002Flieferando-alternative",{"title":5,"description":262},{"loc":285,"lastmod":261,"changefreq":288,"priority":289},"monthly",0.9,"lieferando-alternative","-2YGwW6jDNWlwEkObc-n2ddKCcSVYzcjykjWQ3X0vXY",1789044183027]